If you would like to remove any reference to PlutoLMS from your domain (URL), you can add a custom domain to your LMS site. This will become the new URL through which your LMS can be accessed.
Step 1: Click on "Site Admin", followed by "Site branding" and then "Setup custom domain."
Step 2: Follow the prompts to make the request.
Step 3: Once you have submitted your request, you will receive an email with instructions needed to update your A DNS records.
*Note: If you do not receive this email, please contact support@plutolms.com
If you have an existing website, let's say "yourcompany.com", you will be able to register a new domain or sub domain of your choice.
For example: lms.yourcompany.com, training.yourcompany.com or courses.yourcompany.com
*Warning: If you have an active site "yourcompany.com", please do not change these parent DNS settings as it will break your active site. Only change the new domain or subdomain DNS records to point to our servers.
*Note: If you are unable to register a new domain, please ask your existing hosting or domain administrators to assist you. They usually have step-by-step guides on how to use their services.
Example 3rd party help guides:
The above are sample guides. Every domain hosting service is different Please contact them for assistance if you cannot add your own domain and DNS records.
If using a new primary domain (lmsdomain.com):
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If using a subdomain of the primary domain (training.lmsdomain.com):
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*Note:
www A record = www.lmsdomain.com
@ A record = lmsdomain.com
www.training A record = www.training.lmsdomain.com
training A record = training.lmsdomain.com
Please do not try and point your domain to Pluto LMS in any other way, other than through the instructions given to you via the setup form. For example, do not try to use CNAME or mask your domain to the default LMS domain shared when you got access to your LMS.
In order to point your custom domain to your Pluto LMS server, you need to update the destination IP address of your "@" and "www" DNS A records. There are many domain service providers out there such as GoDaddy, NameCheap and more.
*Note: If you are uncertain, we highly recommend getting in touch with your domain hosting provider in order to get the best assistance based on your requirements and setup. Pluto LMS will provide you with the IP address of your LMS server that you will need to point the domain to. You can share our instructions with your service provider.
If you're wondering whether or not you set up your new domain correctly and pointed them to the correct IP address, you can check this on DNS Checker.
Click here to access DNS checker. After clicking on the link, you can add the domain you are configuring to the search box as shown below:
Then click on "Search". If your domain is pointed correctly, you will see green ticks:
Check the following with your 3rd party domain hosts:
What happens next?
Please contact support@plutolms.com so that we can perform the last step in the process of linking your domain to your LMS on our servers as well as adding an SSL certificate.
We will then contact you once the above is complete. No further action will then be required on your side.
A "user" refers to any individual who interacts with the LMS platform. This includes learners, administrators, and managers.
We offer both monthly and yearly pricing plans. You can choose the plan that best fits your needs. Opting for an annual plan will provide you with a 25% discount compared to the monthly rate.
Yes, you can upgrade, downgrade, or cancel your plan at any time. However, please note that there is a 30-day notice period required for cancellations.
If you cancel or downgrade your account, your plan will remain active until the end of your billing period.
Yes, we offer discounts for nonprofit organisations.
If you represent a nonprofit and are interested in our services, please email finance@plutolms.com for more information on how you can benefit from these discounts.
VAT is not included in the prices listed on our website. It will be added where applicable during the sign-up process.
If you have any questions about VAT or need further assistance, please email finance@plutolms.com to learn more.
Certainly! We’d be happy to provide you with a personalised demonstration of PlutoLMS.
Simply click here to schedule a time that works for you.
While full admin access to build courses and utilise all functionalities is exclusive to PlutoLMS clients, we are excited to offer you a Free PlutoLMS Experience.
You can explore the platform and experience our powerful tools and features as a learner. This includes access to explainer videos, diverse content samples, a preview of our ready-made course library, and real-time data reports.
Please click here to get started and see what PlutoLMS can offer.
No, there are no sign-up fees with PlutoLMS. Signing up is completely free of charge. You will only need to pay for your LMS subscription.
Yes, we provide training when you sign up for PlutoLMS. Our goal is to help you get started on the right foot and use PlutoLMS most effectively.
If you have any questions or need additional support, our team is here to assist you.
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