Learning Strategy and Design

Get the Most out of your LMS Reports

LMS reports provide actionable insights into learner progress, course performance, and engagement. They help optimise training, track compliance, and empower stakeholders with data-driven decisions. Features like group filtering and custom reports offer tailored analysis to address organisational goals, ensuring training programmes are impactful and aligned with business needs.

As a Learning Management System (LMS) administrator, you hold the keys to optimising your organisation’s training and development programmes. LMS reports provide critical insights into learner behaviour, course performance, and system engagement. But understanding how to interpret these reports and act on their insights can transform your role from data collector to strategic decision-maker.

This guide introduces the main types of LMS reports, explains their value, offers actionable advice, and highlights how they benefit stakeholders. Whether you’re new to LMS reporting or looking to enhance your strategy, these insights will help you maximise your system’s potential.

  • Progress Reports help track individual and group training, highlighting who needs support and which courses require refinement.
  • Assessment and Engagement Reports provide insights into learner performance and platform usage, enabling targeted improvements.
  • Custom Reports offer tailored insights through SQL queries or filters, supporting specific organisational goals like compliance tracking.
  • Group Filtering allows segmentation of data by teams or departments, making insights actionable and relevant for targeted interventions.
  • Stakeholder Impact: LMS reports empower learners, instructors, managers, and admins to make data-driven decisions that enhance learning outcomes.
  • 1. Progress Reports

    Progress reports provide a snapshot of individual and group training progress. They typically track:

    • Courses assigned and completed.
    • Test scores and grades.
    • Certificates earned and their validity.
    • Time spent on courses and overall training time.

    What to look for

    These reports reveal whether learners are on track to complete their training and how much effort they’re investing. If you notice learners spending excessive time on a module, it might signal overly complex content. Conversely, low completion rates might indicate a lack of engagement.

    How to act on the data

    • For learners falling behind: Offer additional support or resources to help them catch up.
    • For courses: Redesign sections that show signs of poor engagement or accessibility issues.
    • For high achievers: Acknowledge their efforts through rewards or public recognition.

    Who to involve

    • Learners: To motivate them and provide actionable feedback.
    • Managers: To identify training gaps within their teams.
    • HR Teams: To ensure training compliance.

    2. Assessment Results Reports

    These reports analyse performance data from quizzes, assignments, and tests. They often include:

    • Average scores.
    • Success and failure rates.
    • Question-by-question performance.

    What to look for

    Assessment results highlight which topics learners struggle with and how well they understand the course material. If a significant number of learners fail a particular test, it may indicate unclear instructions or challenging content.

    How to act on the data

    • Revise test content or provide additional practice resources for challenging topics.
    • Identify high-performing learners for mentorship opportunities.
    • Ensure alignment between assessment questions and learning objectives.

    Who to involve

    • Instructors: To refine content delivery and test design.
    • Managers: To measure team knowledge and identify skill gaps.

    3. Course Performance Reports

    Course performance reports evaluate the effectiveness of courses based on:

    • Enrolment numbers.
    • Completion rates.
    • Average time to completion.

    What to look for

    These reports reveal trends such as high dropout rates, which may signal disengaging content or mismatched course difficulty.

    How to act on the data

    • Simplify complex courses or offer pre-training materials for foundational knowledge.
    • Shorten lengthy courses or divide them into smaller modules to improve completion rates.

    Who to involve

    • Instructional Designers: To improve course structure and content quality.
    • Training Managers: To allocate resources effectively.

    4. Engagement Reports

    Engagement reports focus on user interaction with the LMS, tracking metrics such as:

    • Login frequency.
    • Time spent on the platform.
    • Navigation patterns.

    What to look for

    These reports highlight overall system adoption and identify potential barriers to engagement. For example, if logins drop significantly after onboarding, it may indicate that learners struggle to navigate the LMS.

    How to act on the data

    • Enhance platform usability through better design or navigation tutorials.
    • Introduce gamification features, like leaderboards or badges, to boost engagement.
    • Schedule training during periods of high platform activity for maximum impact.

    Who to involve

    • LMS Admins: To improve platform design and functionality.
    • Decision-Makers: To demonstrate system adoption and ROI.

    5. Survey and Feedback Reports

    These reports aggregate feedback from learners, highlighting:

    • Course satisfaction levels.
    • Suggestions for improvement.
    • Net Promoter Scores (NPS).

    What to look for

    Learner feedback helps gauge overall satisfaction with the LMS and specific courses. For example, consistent complaints about navigation could prompt a redesign.

    How to act on the data

    • Incorporate interactive elements or multimedia based on learner suggestions.
    • Address recurring issues, such as confusing course layouts or slow platform speeds.

    Who to involve

    • Course Designers: To refine training materials.
    • Decision-Makers: To prioritise platform enhancements.

    Filtering LMS Reports by Group: A Powerful Tool for Targeted Insights

    Many of the LMS reports discussed—such as progress, assessment results, and engagement reports—can be filtered by group. This functionality allows administrators to focus on specific teams, departments, or cohorts, making the reports more actionable and relevant.

    What This Functionality Does

    Group filtering enables you to isolate data for a particular subset of users. For example:

    • View progress reports exclusively for the marketing department or a specific project team.
    • Analyse test performance for new hires versus seasoned employees.
    • Compare engagement trends across different departments to identify disparities.

    Why Group Filtering is Valuable

    • Granular Insights: It allows you to identify strengths and weaknesses at a team level, ensuring interventions are targeted and efficient.
    • Resource Allocation: By focusing on underperforming groups, you can allocate additional resources or support where needed.
    • Comparative Analysis: Filtering data by groups helps benchmark performance and engagement levels, setting a baseline for improvement.

    How to Use Group Filtering Effectively

    1. Set Clear Goals: Define what you want to learn, such as whether a specific training initiative is effective for a department.
    2. Combine Filters: Use group filters alongside timeframes, completion rates, or specific assessments for more focused insights.
    3. Act on Findings: Identify trends unique to the group and tailor training plans or additional support accordingly.

    Who Benefits from Group Filtering

    • Managers: Gain visibility into their teams’ training progress and identify opportunities for coaching.
    • HR and Training Teams: Assess whether training programmes are equitable and identify systemic gaps in skill development.
    • Instructors: Focus content refinement efforts on groups that struggle with specific courses or assessments.

    Custom Reports

    Custom reports are a versatile feature in many LMS platforms, enabling admins to generate tailored reports that align with unique organisational needs. The method for creating custom reports varies depending on the LMS:

    SQL-Based Custom Reports:

    Some LMS platforms allow admins to write SQL (Structured Query Language) queries to pull specific data from the system. This method provides unparalleled flexibility but requires technical skills or collaboration with someone proficient in SQL.

    Filter-Based Custom Reports:

    Other LMSs offer user-friendly tools that rely on filtering options rather than coding. These tools let admins customise reports by selecting criteria such as timeframes, user roles, or completion status. Many systems also support the addition of custom profile fields, enabling more granular segmentation.

    Insights Provided

    Custom reports deliver precise data that directly supports specific organisational goals. For example:

    • An SQL query can track advanced metrics, like the training ROI for a specific branch.
    • A filter-based system can quickly generate a report showing the progress of employees hired in the last 90 days.

    Who Benefits from Custom Reports?

    • Executives: Gain high-level insights tailored to organisational KPIs.
    • HR Teams: Monitor compliance training by employee demographics or roles.
    • Department Heads: Evaluate team performance against specific metrics, such as skill acquisition or project readiness.

    Maximising the Impact of LMS Reports

    LMS reports are essential for turning raw data into actionable insights. By understanding what each report offers, interpreting the data accurately, and acting decisively, you can drive meaningful improvements in your training programmes.

    For new LMS admins, focus on:

    • Regularly reviewing key reports to track trends and identify issues early.
    • Collaborating with stakeholders to align training efforts with organisational goals.
    • Leveraging automation features to streamline reporting processes.

    With LMS reporting, every data point is an opportunity to optimise learning experiences and achieve organisational success.

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