Frequently Asked Questions
Signing Up
No. Setup is free of charge.
If you sign up for 12 months in advance. You will save 25% (3 months free) on standard month-to-month pricing. These discounts are shown in the above pricing table.
- Credit Card (Default recurring monthly payment method via Stripe)
- ACH (If requested and available in your country via GoCardless)
- EFT (Only on annual subscriptions)
Yes, click here to schedule a time that suits you.
Click here to start a free plan and create your first course. If you want to explore all of Pluto’s features, learn more about our Pilot plan here.
Yes, email [email protected] to find out more.
You can upgrade anytime on any monthly or annual plan. The subscription will just be prorated for your convenience. Should you wish to cancel, you can do so at anytime on a monthly plan (annual plans need to be seen through). There are no refunds offered as per our Terms of Service.
Only South African companies are required to pay 15% VAT.
Other
No, hosting is included in our services. There is also no need for a technical team to run your site – we take care of that so that you can focus on training and your business.
Yes, we provide unlimited free email support on how to use your LMS. We’re here to help you every step of the way.
Phone call support can be arranged on our Enterprise plan.
We provide the 3rd party integration, but 3rd party service fees are not included. For example, if you wish to subscribe to Zoom as a 3rd party provider, their fees are not included in ours. Zoom will bill you separately for their services.
Your Learning Management System provides you with all the tools you need in order to create and upload content yourself (free of charge).
Should you require content development and uploading, we have partners that can assist you. Email [email protected] and we’ll be happy to assist.
Yes, your data will be kept.
Only with permission. Please email [email protected] to learn more about our reseller agreement and licensing options.